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Tag: Marketing

Real-Time Bidding and How it is Transforming Digital Marketing

November 24, 2021 No Comments

Real-time bidding has allowed businesses to buy through ad exchanges and inventory. In this article, we’ll discuss how RTB is transforming digital marketing.

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Creating Impactful Marketing With SA360 & DV360

November 21, 2021 No Comments

In the world of digital marketing, you may have heard about SA360/DV360 and have at least a basic understanding of the tools. Though, one of the biggest questions advertisers or clients have when onboarding a new tool is how it will impact their business and is it worth the investment?  As a reminder, SA360 & […]

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SQL for Marketing Analysis – All Google Analytics Analysts Should Know

November 12, 2021 No Comments

Marketers and Marketing Analysts generally depend on the tools or IT department to help them pull the data for marketing purposes. There comes a time when they can’t just wait around for IT to help them data pulls and manipulations.  They have to know how to do it on their own. This course is for those marketers who would like to know how to use SQL to conduct their marketing analysis.

The course uses MYSQL to show how SQL works but all the leanings and syntax are applicable to other databases as well.  Sign up for SQL for Marketers and Marketing Analysts

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Why Chatbot Marketing is the Future in Marketing

October 10, 2021 No Comments

Businesses use chatbot marketing to improve the customers experience. Discover how chatbot marketing is changing the way customers interact with brands.

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From Beginner to Beginner: How to Best Manage your Marketing Budget

October 8, 2021 No Comments

Making budget changes for a first-time account lead may be stressful but, there are ways to make it much easier, such as shared budgets, A/B tests, and more.

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Social media marketing: four keys to boost lead generation and sales

September 23, 2021 No Comments

30-second summary:

  • Social media has increasingly become a key avenue for the fate of brands’ online performance
  • There is a relation between brand perception, social listening, customer service, and the eventual consumer spending power
  • Here’s how social media marketers can make the most of social channels to drive business value

In order to gain sales and increase leads, social media marketing must be fully integrated within a company’s overall marketing strategy – including search.

For companies looking to increase lead generation for sales conversion and build upon long-term customer relationships, social media involvement tends to be more cost-effective and successful, in the long run, than traditional short-term-oriented marketing methods.

Social media’s return on investment is best measured over time in the form of customer loyalty, customer relationship management, and an improved corporate perception in the general marketplace.

1. Regularly updated content boosts search engine rankings

Research proves that by providing relevant and constantly updated content, companies can gain new customers, achieve a higher search engine ranking, and increase online visibility. Online marketing methods that center around search-optimized content can also improve a company’s SERP ranking.

Now that search engines like Google is indexing social media content, keyword-rich posts, and relevant comments within social networks. This has become a viable marketing tactic.

According to Google’s Gary Illyes in one of his discussions with SEO Eric Enge on social media mentions and rankings and how Google might use online mentions of a brand on social media and networks:

“The context in which you engage online, and how people talk about you online, can actually impact what you rank for.”

Furthermore, related research conducted by CognitiveSEO discovered an equivocal link between social shares and SEO. Analyzing 23 million social media shares on selected platforms showed that – likes, comments, and shares that posts receive are vital signals for Google and other search engines to rank websites.

2. A positive social media brand presence strengthens online reputation

Engaging potential consumers – in social networks – can bolster a company’s reputation and strengthen its ability to improve customer service. A business that engages its customers online and participates in the dialogue is better positioned to respond to customer inquiries.

According to Convince & Convert, 32 percent of customers expect a response to be within 30 minutes and 42 percent of customers expect it to be within the hour. Moreover, about 57 percent of customers expect response time during weekends and nights to match response times during normal working hours.

Having a fast response time not only leads to a happy customer but can also lead to additional revenue for companies. A study conducted by Twitter found that when an airline responded in six minutes or less to a tweet, the customer was willing to pay about $ 20 more for that airline in the future. When an airline, however, took more than an hour to give feedback, that customer was willing to pay only an additional $ 2.33 for that airline in the future. This really makes you want to put some pep in your step when it comes to responding to customers, doesn’t it?

Social media marketing insights from Twitter

Also, a business with a strong social media presence is better positioned to respond to customer complaints. Negative comments can act as an early warning system, empowering a brand to:

  • quickly adapt its message,
  • reinforce its product’s value,
  • positively nurture relationships with customers, influencers, and brand advocates.

Whether negative word of mouth buzz comes in the form of a disparaging online video, as a comment in a user forum, or from an adverse online review of a product, companies with an active and solid social media presence can help repair their reputation by responding in real-time.

3. Measure social media effectiveness

Companies concerned with analytics and other metrics for measuring social media effectiveness can employ several simple methods for gauging the success of social marketing campaigns. Some ways to measure and track social media marketing include:

A. Increase in followers

An increase in the number of followers on social media means an increase in a brand’s popularity. It is worth understanding the audience engagement and crafting social media campaigns that can increase your social media following.

B. Reactions on published posts

Evaluating the reactions of audiences on social media posts helps determine what is interesting the most. This helps focus more on what interests users the most.

This applies to all social media channels, be it Facebook, LinkedIn, or Instagram. The inbuilt analytics provided by these channels helps evaluate the way audiences are reacting to published posts.

Similarly, online marketers need to check when someone tags them in a post or, mentions them. The more tags they get, the more users they reach. This helps instantly increase business visibility as more people engage online with the brand’s content.

C. Social media reach

Social media campaigns’ reach helps determine the total number of people that are reached both within and outside of targeted audiences. The more reactions and engagements to published posts, the better is the online visibility.

Having a good reach to business posts on social media is a clear indication that the marketing campaigns are on point.

D. Referral traffic

Another important metric that businesses consider when measuring social media effectiveness is gauging referral traffic. This gives a clear picture of how the marketing campaign has performed on social media. Every online marketer should evaluate performance by measuring the difference between the actual target achieved and the target set.

This will help gauge the efforts needed to be put in. If a particular channel is found to be unable to get sufficient traffic, then it should be reconsidered. A social media channel that is not resonating with the nature of the business is probably a waste of time and effort.

E. Click-through rate (CTR)

Click-through rate is another important factor when measuring the effectiveness of social media, as it is closely associated with direct conversion.

Generally, a higher CTR means that a marketing campaign is effective. Because more clicks mean more visitors that are drawn to the website. CTR is considered as one of the KPIs by a majority of the businesses and is generally used in PPC ad campaigns, a link on a landing page, etc.

4. ROI based on soft metrics

While hard metrics of conversions (sales, cost-per-sales, and profit) are the way many businesses tend to rate social media ROI, businesses should also consider some softer metrics as a means to measure their campaign effectiveness.

In fact, according to research by the Association of National Advertisers,

“80 percent of US client-side marketers measured the effectiveness of their social content, with social media metrics such as “likes” the most common.”

Measuring campaign effectiveness considering softer metrics can be done by asking the following questions:

  • Are brand-relevant tweets being re-tweeted on Twitter?
  • Are there more fans and brand-friends on Facebook?
  • Is there an uptick in online conversations about a new product launch or web design improvements?
  • Are site visitors and customers sharing opinions and discussing what they want and need?

Questions such as these may not add up, in the short run, to actual sales and quantifiable profit but ROI based on soft metrics could certainly provide insight on social media marketing’s worthiness. This has the potential, in the long run, to convert into profit and hard ROI.

Make definite social media marketing goals

To take full advantage of social media channels for effective marketing and improved profits, marketing teams need to execute strategic marketing plans. Businesses must apply measurable metrics, take a long-view approach, and define clearly their social media marketing goals.

Only through this, can social media marketing prove itself worthwhile for proving business value.

Jacob M. is a copywriter, marketing blogger, inbound marketing consultant, and founder of Write Minds. He can be found on Twitter @jmcmillen89.

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The post Social media marketing: four keys to boost lead generation and sales appeared first on Search Engine Watch.

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8 Key PPC Marketing Metrics to track in 2021

September 3, 2021 No Comments

Quality PPC campaigns can be very effective. Learn how to tailor them to your target audience to ensure customer satisfaction with these vital metrics.

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Former Snap employees raise $9M for Trust, emerging from beta to level marketing playing field

August 11, 2021 No Comments

Trust wants to give smaller businesses the same advantages that large enterprises have when marketing on digital and social media platforms. It came out of beta with $ 9 million in seed funding from Lerer Hippeau, Lightspeed Venture Partners, Upfront Ventures and Upper90.

The Los Angeles-based company was started in 2019 by a group of five Snap alums working in various roles within Snap’s revenue product strategy business. They were building tools for businesses to fund success with digital marketing, but kept hearing from customers about the advantage big advertisers had over smaller ones — the ability to receive good payment terms, credit lines, as well as data and advice.

Aiming to flip the script on that, the group created Trust, which is a card and business community to help digital businesses navigate the ever-changing pricing models to market online, receive the same incentives larger advertisers get and make the best decision of where their marketing dollars will reach the furthest.

Trust dashboard

Trust does this in a few ways: Its card, built in partnership with Stripe, enables businesses to increase their buying power by up to 20 times and have 45 days to make payments on their marketing investments, CEO James Borow told TechCrunch. Then as part of its community, companies share knowledge of marketing buys and data insights typically reserved for larger advertisers. Users even receive news via their dashboard around their specific marketing strategy, he added.

“The ad platforms are a wall of gardens, and most people don’t know what is going on inside, so our customers work together to see what is going on,” Borow said.

The growth of e-commerce is pushing more digital marketing investments, providing opportunity for Trust to be a huge business, Borow said. E-commerce sales in the U.S. grew by 39% in the first quarter, while digital advertising spend is forecasted to increase 25% this year to $ 191 billion. Meanwhile, Google, Facebook, Snapchat and Twitter all recently reported rapid growth in their year-over-year advertising revenues, Borow said.

The new funding will go toward increasing the company’s headcount.

“We have active customers on the platform, so we wanted to ramp up hiring as soon as we went into general release,” he added. “We are leaving beta with 25 businesses and a few hundred on our waitlist.”

That list will soon grow. In addition to the funding round, Trust announced a strategic partnership with social shopping e-commerce platform Verishop. The company’s 3,500 merchants will receive priority access to the Trust card and community, Borow said.

Andrea Hippeau, partner at Lerer Hippeau, said she knew Borow from being an investor in his previous advertising company Shift, which was acquired by Brand Networks in 2015.

When Borow contacted Lerer about Trust, Hippeau said this was the kind of offering that would be applicable to the firm’s portfolio, which has many direct-to-consumer brands, and knew marketing was a huge pain point for them.

“Digital marketing is important to all brands, but it is also a black box that you put marketing dollars into, but don’t know what you get,” she said. “We hear this across our portfolio — they spend a lot of money on ad platforms, yet are treated like mom-and-pop companies in terms of credit. When in reality Casper is outspending other companies by five times. Trust understands how important marketing dollars are and gives them terms that are financially better.”

 


Enterprise – TechCrunch


Now is the best time to stitch your search marketing loopholes before 2022

August 10, 2021 No Comments

30-second summary:

  • Confused users don’t spend money
  • Your search marketing needs to thread in your brand’s messaging, targeting, design, and overall experience to ensure trust, clarity, and eventual sales
  • SEO pioneer, serial entrepreneur, and best selling author, Kris Jones helps you weave a tight SEO and search marketing strategy before 2022 ushers in

If you spend enough time in the digital marketing space, even if you focus on just one area of it, you’ll eventually catch wind of the intersection of SEO, paid media, web design, and link building. There’s no avoiding it since all these areas run together to ideally form a strong online presence for a business. Within that context, if you’ve ever been the one to devise a digital strategy for yourself or your clients, you’re probably familiar with the types of market niches that would push a business to focus more on SEO or paid search marketing.

SEO is obviously a fantastic tool for just about anyone, but don’t discount the power of paid media. Each has its pros and cons, and when done the right way, neither is going to hurt you.

What will hurt you, however, is making mistakes in your efforts and then letting them go for a long time. Weak points in your SEO and paid media can be tricky things. They can harm your digital presence in the long term and yet be difficult even to detect unless you really know what you’re doing.

With the home stretch of 2021 right around the corner, now is the best time to stitch up those holes in your search marketing for 2022. Here are four tips for cleaning up your SEO and paid media marketing.

1. Stop writing for keywords over topics

SEOs know the old story, but here it is again for anyone who doesn’t. Ten to twenty years ago, it was a popular practice to keyword-stuff on web pages. That just meant overusing a certain keyword on a page in an attempt to get Google to rank the page more highly.

In 2021, we know this is a bad practice because it doesn’t help users to answer their questions. What answers questions for online users today is content that discusses popular topics rather than just keyword-spamming.

You can use popular topic-research tools such as BuzzSumo, Answer the Public, or Semrush to find topics relevant to your desired industry niche. Then, do your own research to generate content that’s useful. Always think of the user first.

Keywords still have their place, though. Google needs to match up queries with content, and the content that makes the smartest, most useful, and natural use of keywords will tend to perform better. Content needs to have keywords in its headings and also use naturally within the body. But don’t think that you need to overuse keywords or focus your content completely around the keywords. Instead, determine the intent of the keywords and align that with your topic research to create killer content that ranks.

2. Don’t abandon paid media message consistency

When your search marketing includes paid media, too, you have a whole other set of guidelines to follow. Again, everything you do should be with users in mind. Put yourself in their place. How would you respond to this ad if you saw it?

Then, click through to the landing page to make sure everything still makes sense. The thing is, here is where PPC specialists can fail if they aren’t careful.

With paid media, you’re using ads to get people to do things. That’s what you have available: words and images on little square ads on web pages or paid search results on the SERPs.

Sounds straightforward, right? As long as you do your research and get the ads’ messaging correct, you should be golden.

Except you can go way wrong if your messaging isn’t consistent across the entire paid search journey. Your landing pages need to contain the same type of messaging as your ads. They need to reference the information users saw when they first clicked the ad.

That shows continuity across your paid campaigns. Without that continuity, without landing pages that reference offers or claims made in ads, users will be confused. They’ll wonder if they clicked the wrong ad or got taken to the wrong website.

And confused users don’t spend money.

Think about it this way: it’s been estimated that it takes between five and seven impressions before one user remembers a brand. Five to seven! It can be challenging enough to reach those numbers but imagine if you tried to get there without brand consistency. You’d be setting yourself up for failure, plain and simple.

The solution is once again to think like a user. Go through all the elements of a paid search user’s journey. If the messaging and branding flow logically and actually make sense, you may have a winning campaign on your hands.

3. Don’t ignore poor site UX

I said at the outset that the different areas of digital marketing all have the potential to intersect and flow together. Here is where SEO and web design meet up: website UX.

SEOs can spend all day researching keywords, writing content, optimizing meta tags, and building backlinks, but users probably aren’t going to do what you want if your website has a terrible layout and design, not to mention if it isn’t optimized for the mobile experience.

But don’t just listen to me – read the numbers. According to Intechnic, 67 percent of online users say that a badly designed website negatively affects their impressions of a brand. That is a huge figure, to put it mildly.

When Google’s spiders crawl a site, they do so logically, as a human would. That means the main navigation needs to set out the content your site has and be clear about where users can go to find certain information.

Now, what qualifies as a “good” layout? It’s simple when you think about it, and yet so many websites struggle to do it. The main navigation needs to show users all the vital areas of a site. Whatever business you’re in, your nav should show your main services first, followed by a blog if you have one (you should), an “about us” section, and a contact tab.

That setup right there covers all the main points that you’ll need to keep users engaged. Now, how everything else breaks down from there is up to you, but again, keep it logical. Your main services tab should have a submenu of all your main services, your locations tab can break down to show your different business locations, and so on.

Also, you absolutely cannot forget accessibility when you’re talking about website UX today. Accessibility, of course, is the capability of any piece of website content to be consumed and understood by people with a range of physical or mental disabilities. Not only is this simply a good business practice, but it’s also just inclusive and courteous.

Website accessibility includes considerations such as making content available to the visually and hearing impaired, ensuring your web pages are navigable with a keyboard only instead of just with a mouse, and choosing colors that don’t clash so color-blind people have no trouble reading your content.

Makes sense, right?

It’s important that it does make sense because if neither human users nor Google can understand how to navigate your website, you probably won’t rank for your desired keywords.

4. Don’t set and forget PPC

If you’re a business owner and are doing your own digital marketing, or if you employ one (possibly overworked) specialist to do it for you, it can be more than a little tempting to engage in the “set it and forget it” mindset.

Small to medium-sized businesses have so much to do just running themselves that putting sufficient effort into digital marketing can seem like too much of a stretch.

You may think that you’ve come up with a pretty effective PPC ad campaign that contains all the right visuals and messaging and hits all the right audience marks. And maybe you have, for now.

But you can’t set and forget anything in PPC or digital marketing more generally. Trends change, markets shift, consumers move on. You have to check in on your ads’ performance over time to see if you’ve recently fallen flat. Because if you have, then you’re wasting a lot of effort maintaining ads that aren’t converting.

Instead of letting things go like this – put the time into analyzing your ads’ performance, particularly in the time immediately following the start of the campaign. You want to ensure things are running as you predicted and tweak them if they aren’t.

While you’re at it, set aside some time to research how you can optimize your PPC campaigns’ resource consumption. The best campaigns are obviously the most efficiently performing ones, and so how can you do better?

Try reworking your ad copy. It sounds simple, but as you know, more relevant ad copy drives click-through rates and Quality Scores. And high-quality scores reduce your cost per click and cost per conversion.

Another money-worthy avenue you can take to hone in on your ads’ efficiency is to use dayparting and geolocation together. Dayparting will schedule your ads to appear at certain times of day, while geolocation will show your ads only in certain places.

This is particularly useful for local businesses that have brick-and-mortar locations and want to get customers through the doors.

This takes plenty of audience research to get it right, but it’s a smart and common-sense way to optimize the resources you’re using on your PPC ads.

A stale PPC campaign has the potential to be one of your biggest search marketing holes in 2022, so don’t wait on this one.

Jump on your 2022 fixes now

There truly is no time like the present for fixing your search marketing loopholes. Any mistake that’s out there for any length of time is probably going to hurt you. But with the second half of 2021 already here, lots of businesses are setting their sights on 2022.

Become one of them. Follow these pointers to get ahead in your search marketing efforts, and it could make all the difference.

Kris Jones is the founder and former CEO of digital marketing and affiliate network Pepperjam, which he sold to eBay Enterprises in 2009. Most recently Kris founded SEO services and software company LSEO.com and has previously invested in numerous successful technology companies. Kris is an experienced public speaker and is the author of one of the best-selling SEO books of all time called, ‘Search-Engine Optimization – Your Visual Blueprint to Effective Internet Marketing’, which has sold nearly 100,000 copies.

Subscribe to the Search Engine Watch newsletter for insights on SEO, the search landscape, search marketing, digital marketing, leadership, podcasts, and more.

Join the conversation with us on LinkedIn and Twitter.

The post Now is the best time to stitch your search marketing loopholes before 2022 appeared first on Search Engine Watch.

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4 Versatile Conversion Rate Optimization Strategies to Supercharge Your Marketing Strategy

August 4, 2021 No Comments

When trying to increase conversions, it’s not enough to just make visually appealing content. There are many marketing strategies you can use to your advantage.

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